Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and KAIROS FITNESS LLC ("Kairos Fitness," "we," "us," or "our") governing your access to and use of our website at http://www.kairosfitnesslbk.com, our facility located in Lubbock, TX, and any related services, classes, coaching, memberships, and events (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

2. Eligibility

You must be at least 18 years old to purchase a membership or class pack. Minors may participate in Services only with the written consent of a parent or legal guardian who agrees to be bound by these Terms on the minor's behalf. You represent that all information you provide to us is accurate and complete.

3. Memberships, Class Packs & Billing

Memberships and class packs are billed through our third-party booking and payment provider (Mariana Tek and Stripe). Recurring memberships automatically renew at the stated interval until cancelled or until the end of any applicable commitment term. You authorize us and our providers to charge your payment method on file. Pricing, inclusions, and terms are shown at the point of purchase and are incorporated into these Terms.

Commitment, cancellation & renewal. Membership commitment, cancellation, renewal, freeze, and termination terms vary by plan. Certain flexible memberships may be canceled with 30 days’ notice. Discounted membership rates may require a defined commitment (for example, a 3-month or 12-month term), and cancellation before the end of that term may not be available or may be subject to the terms of the applicable membership agreement. The specific terms for each plan are disclosed during checkout and in the applicable membership agreement.

Refunds. Class packs and drop-ins are non-refundable once purchased. Unused sessions expire per the purchase terms.

4. Booking, Cancellation & No-Show Policy

Classes are booked through Mariana Tek. Cancellations made less than the posted cutoff before class start time may forfeit the credit and/or incur a no-show fee. Late arrivals may be denied entry for safety reasons.

5. Assumption of Risk & Release of Liability

Boxing, strength training, and functional fitness involve inherent risks, including but not limited to muscle strains, sprains, fractures, concussions, cardiac events, and other serious injuries. You voluntarily assume all risks associated with your participation in the Services. You represent that you are physically able to participate and have consulted a physician if necessary.

To the fullest extent permitted by law, you release, waive, and discharge Kairos Fitness LLC, its owners, coaches, employees, and agents from any and all claims, demands, or causes of action arising from your participation in the Services.

6. Gym Rules & Conduct

You agree to follow all posted rules, coach instructions, and safety protocols. We reserve the right to refuse service, cancel a membership, or remove any member whose conduct is unsafe, disruptive, harassing, discriminatory, or otherwise inconsistent with our community standards. Fees for the remainder of a cancelled billing period may not be refundable in cases of policy violation.

7. Personal Property

Kairos Fitness is not responsible for lost, stolen, or damaged personal property. Store valuables at your own risk and use cubbies or lockers as provided.

8. Media Release

We may photograph or record classes and events for marketing purposes. By participating, you grant Kairos Fitness a non-exclusive, royalty-free license to use your likeness in such media. If you do not wish to appear, notify a coach before class or email info@kairosfitnesslbk.com.

9. Intellectual Property

The Kairos Fitness name, logo, website design, programming, and content are the property of KAIROS FITNESS LLC and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

10. Third-Party Services

Our Services rely on third-party providers including Mariana Tek (bookings), Stripe (payments), and Google (authentication). Your use of those services is subject to their respective terms and privacy policies.

11. Disclaimer of Warranties

The Services are provided "as is" and "as available." To the fullest extent permitted by law, Kairos Fitness disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, Kairos Fitness LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services. Our total liability for any claim arising from these Terms or the Services will not exceed the amount you paid to us in the 12 months preceding the claim.

13. Governing Law & Disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any dispute arising from these Terms or the Services will be resolved exclusively in the state or federal courts located in Lubbock County, Texas, and you consent to personal jurisdiction there.

14. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

15. SMS Messaging Terms

SMS Terms of Service

• When you opt-in to the service, we will send you a message to confirm your signup. By opting into this service you can expect to receive messages regarding class reminders, booking updates, membership and account alerts, customer support follow-ups, and occasional promotional offers from Kairos Fitness. Message and data rates may apply. Message frequency varies. Text “HELP” for help. Text “STOP” to cancel.
• You can cancel this service at any time. Just text “STOP” to opt out. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time and we will start sending messages to you again.
• If at any time you forget what keywords are supported, just text “HELP”. After you send the message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
• Carriers are not liable for delayed or undelivered messages.
• For all questions about the services provided by this short code, you can send an email to info@kairosfitnesslbk.com.
• If you have any questions regarding privacy, please read our Privacy Policy.

1. Program Description

By opting in, you agree to receive recurring automated text messages from Kairos Fitness (“we,” “us,” or “our”) at the mobile number you provided. Messages may include class reminders, booking updates, membership and account alerts, customer support follow-ups, and occasional promotional offers. Consent to receive these messages is not a condition of any purchase.

2. Message Frequency

Message frequency may vary depending on your activity, bookings, and interactions with Kairos Fitness.

3. Message and Data Rates

Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.

4. How to Opt Out and Get Help

You can unsubscribe at any time by replying STOP to any message from Kairos Fitness. After sending STOP, you will receive a one-time confirmation message, and no further messages will be sent.

To rejoin, use the original opt-in method or reply START.

For assistance, reply HELP to any message. You may also contact Kairos Fitness at info@kairosfitnesslbk.com or (806) 939-5542.

5. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

For details on how we handle your information, see our Privacy Policy.

16. Contact

Questions about these Terms? Email us at info@kairosfitnesslbk.com.